Byron Clinic Pty Ltd’s commitment to maintaining your privacy

Byron Clinic Pty Ltd’s Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for Byron Clinic Pty Ltd.

Collecting information on Byron Clinic Pty Ltd visitors

Byron Clinic Pty Ltd collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Byron Clinic Pty Ltd utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with Byron Clinic Pty Ltd partners to provide them with an overview of how Byron Clinic Pty Ltd visitors use the site. This is done for the purposes of providing you with a more efficient site.

Under no circumstances will Byron Clinic Pty Ltd release any personal information, including your email address and contact details, to any third party without your written approval.

If you purchase tickets from Byron Clinic or visit our website, the personal information we collect may include:

  • name, address and other contact details (like your telephone number);
  • electronic addresses such as email address;
  • geographical location, such as a region;
  • transaction details relating to your use of our products and services; and
  • any preferences you tell us about or select.

IP addresses:

Byron Clinic Pty Ltd web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.


Byron Clinic Pty Ltd uses cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your section ID and a way of monitoring single user access. This aggregate, non-personal information is collated and provided to Byron Clinic Pty Ltd to assist in analysing the usage of the site.

Collecting information on Byron Clinic Pty Ltd

As part of registering with Byron Clinic Pty Ltd, we collect personal information about you in order for you to take full advantage of Byron Clinic Pty Ltd’s services. To do this it may be necessary for you to provide additional information to Byron Clinic Pty Ltd as detailed below. Registration is completely optional. However, registration for Byron Clinic Pty Ltd services allows you to take advantage of more of the tools and resources that are on offer. Registration includes submitting your name, email address, address, company, company classification, telephone numbers, option on receiving updates and promotional material. You may access this information at any time by clicking your name top right of the website.

Your Credit Card Details

Credit Card details are not stored on our servers. We will only use your credit card information for payment processing. Any credit card information collected from you are encrypted and transmitted to the third party service provided and stored using a 256-bit Secure Socket Layer to ensure the security of your credit card information.

If you choose to pay for a service or product using the secure credit card payment facility available at this site you will be asked to provide your credit card details, your name, your billing address and your email address. These details are required so that we can confirm your order and a tax invoice / receipt.

Byron Clinic Pty Ltd does not store credit card details. All transactional data is stored on a secure site hosted by a Contracted Service Provider (ANZ Egate). Any credit card information collected from you are encrypted and transmitted to the third party service provided and stored using a 256-bit Secure Socket Layer to ensure the security of your credit card information. SSL is cryptography technology that uses special codes (public and private keys) that encrypt credit card details and personal details sent over the Internet. SSL encryption turns these details into an unintelligible string of characters and symbols and makes it virtually impossible to decipher. In addition, if a message is somehow tampered with, SSL technology will detect the tampering and reject the message.

We have implemented measures to protect against loss, misuse and alteration of personal information under our control.

Email communications from Byron Clinic Pty Ltd

Byron Clinic Pty Ltd also provides you with selected information about our website, events, changes and promotions in our email newsletter. This free service is sent to registered users and provides the option of opting out of receiving these by changing your preferences in your account.

Storage & Security of Personal Information

Byron Clinic Pty Ltd takes all reasonable steps to ensure the security of our system. Byron Clinic Pty Ltd allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Byron Clinic Pty Ltd. However, Byron Clinic Pty Ltd will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Byron Clinic Pty Ltd site.

Access to Your Information

Unless you become a registered Byron Clinic Pty Ltd user, Byron Clinic Pty Ltd does not collect information that identifies you personally. If however, you become a Byron Clinic Pty Ltd registered user, you are able to change and update your registered profile at any time. Should you require assistance with updating your account or removing your details from the site, this can be by forwarding an email to:

Privacy & Site Changes

From time to time, Byron Clinic Pty Ltd may review and update its privacy statement. Revised versions will be updated on the website.

For More Information

You can find out more about our privacy policy by contacting our Clinic Director.